Goods Seized After Arrival! How to Find a Reliable Freight Forwarder China to Saudi Arabia

In recent years, Ah Chun has been thriving in the cosmetics business in Saudi Arabia, but last month, a logistics company swindled him out of all his goods!

Last year, he partnered with a new freight forwarder China to Saudi Arabia because they had a good attitude and low quotes. The first few shipments went well, but after the last delivery, their attitude changed dramatically. Once the goods arrived at Jubail Port in Saudi Arabia, the logistics company suddenly claimed the cosmetics were seized at the port and became very aggressive. Eventually, they even stopped answering calls! That’s when Ah Chun realized he had been scammed.

Ah Chun understood that the logistics company had taken both the goods and the shipping fees. Many of these freight forwarders China to Saudi Arabiacome with the intention to deceive, quickly shutting down their companies after scamming clients and then registering new ones to start over.

So how can you find a reliable freight forwarder China to Saudi Arabia? 

First, look at the company’s professionalism. I typically provide clients with three options: a primary one and two alternatives. Based on my years of experience, I also recommend which option to choose and explain why. This reflects the salesperson's capability and experience. Our team has been in the industry for 7 to 8 years, so we’re quite seasoned. While other freight forwarders can offer options too, many just list them mechanically due to inexperience, lacking the ability to provide valuable personal recommendations. freight forwarder China to Saudi Arabia

If possible, it’s best to visit the company in person to see their actual situation and scale. Our company in Shenzhen has an entire floor of 1,800 square meters of Grade A office space, ranking in the top 3% among peers, with nearly 100 employees—something you can actually see and verify.

Also, consider which big companies they work with. We have served nearly 20 industry giants like Huawei, Costco, and SF Express, as well as over a hundred enterprises. Large companies are very strict when choosing logistics providers, so a company that works with them is likely a reliable freight forwarder China to Saudi Arabia.

On August 20, the YM Mobility vessel from Yang Ming Marine was involved in a fire incident at Ningbo Port on August 9. Yang Ming announced this as a general average, meaning all cargo owners on the vessel must share the resulting losses and liabilities. Cargo owners will have to bear responsibility—what a disaster!

This shows that the seemingly calm logistics industry can face unexpected incidents at any moment. While we can’t predict accidents, we can make efforts to minimize the risks by finding a well-established freight forwarder China to Saudi Arabia with strong risk management capabilities. This way, if something does happen, there’s assurance in place.

Our company’s consistent promise is full compensation for timeliness and damage within our responsibility. Generally, once a client collaborates with us, they experience our “more responsible than the owner” philosophy, making it unlikely they’ll look for another provider.

As a freight forwarder China to Saudi Arabia with over 20 years of experience, we own a dedicated foreign trade warehouse at Yantian Port and are one of just three in Shenzhen out of 60,000 peers. We also have our own 1,800-square-meter Grade A office, which few competitors can match, along with our own container fleet. Few can compare with our punctuality and efficiency.freight forwarder China to Saudi Arabia

If you want to learn more about me, check out my journal, where I share insights about international shipping and the heartwarming stories we have with our clients. Feel free to contact me anytime if you need assistance!