Last month, during an air freight shipment to the Middle East, there were unexpected delays and challenges with customs clearance. As a professional freight forwarder China to Saudi Arabia, Sunny Worldwide Logistics ensured a smooth process for Mr. Dong’s shipment.
Mr. Dong’s shipment of electronic parts, including ultrasonic and temperature sensors, was destined for Riyadh, Saudi Arabia. Since these items contained magnetic and electric components, they were typically air-shipped to the UAE and then transported by land to Riyadh.
Although the flight and cargo space were pre-booked, unexpected issues arose—a common scenario in international logistics. The airline informed us that due to peak season demand and overloaded capacity, the flight would be delayed by one day.
With 26 years of experience, Sunny Worldwide Logistics has a strong presence in the Middle East air freight market. We are a first-tier agent for major airlines like Air China and China Southern Airlines.
Not all first-tier agents are equal. While most agents secure about 10 cargo spaces per week to the Middle East, we manage 30, placing us at the top of the hierarchy. Our ability to "block space" with airlines—guaranteeing specific cargo volumes—allows us to offer lower freight costs and higher shipping priority.
By late afternoon, nearing office closing hours, we acted swiftly. As a preferred partner for airlines, our shipments receive priority handling.
1.Flight Coordination: We quickly contacted the airline and arranged for a direct flight. The airline confirmed that our cargo would receive priority loading on the next day’s flight.
2.Efficient Customs Handling: Once the cargo reached the Middle East, the ultrasonic sensors faced customs issues due to incomplete documentation. Given the shipment’s tight schedule, delays could have been detrimental.
Our experienced documentation team immediately stepped in, assisting Mr. Dong in completing all necessary paperwork, including commercial invoices, packing lists, and certificates of origin. We worked closely with local customs brokers to expedite the process and secured priority review for the shipment.
Thanks to our coordinated efforts, the shipment cleared customs on the third day after arrival in the UAE. Land transportation was arranged promptly, ensuring the goods reached Riyadh within the agreed upon time—despite peak season delays and documentation issues.
As a leading freight forwarder China to Saudi Arabia, our strengths extend beyond domestic logistics. Our Middle Eastern partners boast over 20 years of experience, 50+ trucks, and a 500-person team dedicated to ensuring smooth operations. Even at 2 a.m., their team is on call, ready to assist.
Unlike others, we offer unmatched cargo space and faster deliveries. On rare occasions, competitors may achieve similar timelines, but none surpass our speed or reliability.
If you, like Mr. Dong, require logistics services from China to Saudi Arabia or other destinations, Sunny Worldwide Logistics is your dependable partner. Visit my blog for more stories about our 26 years of operations and the heartfelt connections we’ve built with clients. Contact us anytime for your shipping needs!