Chose Cheap, Ended Up Delayed for Two Weeks. Only a Professional Freight Forwarder China to Saudi Arabia Can Fulfill Customer Needs

Aziz, a Saudi client of my foreign trade company, shared his experience with me. He once chose a small, cheap freight forwarder China to Saudi Arabia he found online. When it was time to pay, they promised the goods would arrive in 25 days. But by day 20, the shipment was still at sea. “I called them every day, but they kept making excuses—first it was the weather, then local policies, and they even said my cargo might contain prohibited items,” he said.

“Choosing an unreliable small forwarder may seem cheap, but it can lead to unexpected problems.” Aziz learned his lesson and decided to only work with reputable freight forwarders China to Saudi Arabia, which is how he found me this time.

He needed to ship a batch of motorcycle parts from Dongguan to King Abdulaziz Port in Yanbu, Saudi Arabia. However, the parts were produced in three different factories, requiring storage until all parts were ready for shipping.

I knew foreign clients consider two key factors when evaluating freight forwarders China to Saudi Arabia: the company's reputation and the quality of its warehouse. I told Aziz that we have our own foreign trade warehouse at Yantian Port in Shenzhen, allowing us to control the entire logistics process. We are one of only three out of 60,000 local competitors, and I shared a video of our warehouse with him. Aziz was satisfied and agreed to give us a try.

As the motorcycle parts arrived at our warehouse, Aziz needed to keep track of the inventory. We developed our own logistics and warehousing ERP software, featuring a bilingual interface that's easy to use and allows data sharing with clients over the internet. Such a professional logistics software is hard to find among freight forwarders China to Saudi Arabia. Aziz was thrilled, saying he no longer had to deal with cumbersome Excel sheets and could check inventory and shipping status from any computer. Our team also reported that using this software reduced manual entry and calculation work significantly, improving efficiency for both us and our clients.freight forwarder China to Saudi Arabia

However, it wasn't all smooth sailing. After the ship arrived at King Abdulaziz Port in Yanbu, congestion due to high port traffic and extreme temperatures caused delays in unloading. Aziz was quite anxious. I was worried too and stayed in close contact with our local agent to monitor the situation. Since we are a WCA member, our local agent is a well-resourced company with high efficiency. They cleared customs as quickly as possible and arranged for the parts to be delivered to Aziz's warehouse right after pickup.

If you'd like to learn more about me and read my diary filled with stories about freight forwarder China to Saudi Arabia and our heartwarming client relationships, feel free to reach out!