A Freight Forwarder China That Won't Rest Until Goods Reach Dammam

Let me share a small logistics story from Shanghai to Dammam, Saudi Arabia.

A Shanghai client who deals in bulky items like paper cups and cartons frequently ships to Dammam. This time, they had over 20 cubic meters of goods and needed air freight due to time constraints. They sought a suitable and resourceful freight forwarder China and found us. Even the largest cargo planes can only carry about 200 tons, while a standard container can carry 28 tons, showing the limited capacity of air freight.

As an experienced freight forwarder China, I am quite familiar with the Middle East routes. Although there are many flights to the Middle East, besides major airlines like Emirates and Turkish Airlines having cargo planes, others like Qatar Airways and Kuwait Airways mainly use wide-body passenger planes with limited cargo capacity. This time, the client had over 20 cubic meters of bulky goods and insisted on a single shipment, requiring careful selection of the airline. Even Qatar Airways sometimes has full capacity and can't handle a single batch. The client’s strict requirement for a single shipment made this a significant challenge, even for an experienced freight forwarder China like us. They felt confident in our large scale and diligent work ethic and placed their hope in us.

Given the client’s trust, I couldn’t let them down. For over 20 years, Sunny Worldwide Freight Forwarder China has maintained a 99% on-time rate, barring natural disasters or unavoidable accidents, ensuring clients receive their goods on time. Transparent pricing with no hidden fees is one reason for our sustained success over 20 years, with 90% of our business coming from returning customers. Trust from both old and new clients has propelled us into the top 100 in three years, ranking among the top three in Shenzhen.

Since the goods were in Shanghai, we focused on solutions departing from Shanghai. I primarily contacted Emirates (EK) and Qatar Airways (QR) due to their excellent service. As a responsible freight forwarder China, top-notch service is always a priority. We also considered alternatives from Nanjing, Hangzhou, and even Wenzhou, which has a transfer option via QR. However, after detailed discussions, these locations couldn’t meet the client’s requirement for a single shipment. This situation was quite challenging.

I expanded my search to include Beijing, Zhengzhou, Sichuan, and even our base in Guangzhou and Shenzhen, despite the distance. Many airlines and freight forwarder China companies exist, but few are as relentless as us.

Finally, my persistence paid off! A contact at QR in Shanghai informed me of a last-minute cancellation, freeing up suitable space if acted upon two days in advance. I immediately secured it! The route was Shanghai to Doha, then to Dammam. The client was delighted and repeatedly expressed their trust in us, saying, "As a freight forwarder China, I trust you the most. I am assured when it's in your hands!"

As a freight forwarder China operating for 26 years, we care more about our clients' needs than they do. With a 99% on-time rate, barring natural disasters or unavoidable accidents, if you have international shipping needs, please contact us. at jerry@swwlogistics.com.cn. We are confident you will be satisfied.